Shame on them
Takes so long to get an appointment (even before Covid). The reception staff make you feel like your concerns are irrelevant and doesn’t warrant a doctors time. How can you book an appointment for two weeks time if you don’t know you’ll be ill or not? Then the appointment gets wasted. I’ve never understood it. Don’t get me wrong the nurses are great and have always been friendly and welcoming. I don’t think all the staff are to blame but the powers higher up. It used to be a wonderful family doctors.