Rude, unhelpful and not a clue
Rude when you do finally manage to speak to them. Took 4 weeks to add my newborn son as a patient and when did call for help fobbed off with the person speaking on the phone and being told to “just go to A&E”. Despite waiting for weeks for the registration to be done there is no nominated pharmacy and can’t get a prescription out of them despite waiting 4 weeks. In addition to this just generally rude!