On the phone for an hour then cut you off
They don't answer the phone. If you get a telephone appointment and they can't deal with ir on the phone they make you phone an ambulance. I need to see a doc but I know it can't be dealt with on a call but I have to wait a month for a call tben another month to see them if I'm lucky. I was promised counselling a 16 months ago for anxiety and depression, never had it and when I told them they said thats tbe way it goes. SoI have been abandoned.