Good but appointment system needs to improve
The surgery in general is good. I have monthly appointments with the diabetic nurse who is great. I have been well supported on the weight management program, and is clear from the great results I have had since January this year. My problem with the surgery is the appointment booking system. It is very hard to get through on the telephone, it is quite normal to be 30th in the queue if you do get through, and by the time your call is answered all appointments have gone. I really think the telephone system needs to be improved.