Poor - attitude is they are doing me a favour
I work from 9-5 min to fro so trying to call & make an appointment is near impossible. As a result I rarely bother which is not good for my health. Drs are generally rude - customer service is poor only get treatments / positive advice when I’ve seen a loccum! I had to have a call re some results the receptionist was unhappy when I said I could not take the call as I would be at work till after 5 - Gp was rude on phone moaning he'd had to call me so late - sorry but they get paid each year to treat me but rarely see me then provide such a dismissive service. During the pandemic - I work for ASC- it was disgusting how GPs refused to do HV to the elderly, vulnerable, end of life but were happy to send out the DN’s - what did GPs do? I was told by a Gp he would have to do a study of auburn haired patients pain threshold - yes i am ginger - in response to me experiencing out of the blue acute period/abdominal pain in my 40s but was then diagnosed with endometriosis with operation to ‘resolve’ - again I rarely go to the GP so when I do go I expect to be treated as an adult who has capacity & is not an emotional female. Poor service -