Almost impossible to get through
There are times when I have phoned at 8am to be informed that they are too busy to take my call. It has taken me 30+ attempts to get through to then be on hold for 20 minutes to be told there are no appointments. The receptionists are rude and I should not have to tell them what my problem is just so I can have an appointment. I phoned previously to get my prescription renewed as I was unable to order online as I had to have my medication reviewed, to be told by the receptionist it would be two weeks before someone could call me back! For a review that would take 3 minutes to discuss as I need the medication! Ridiculous process