Poor
Rude unqualified reception staff trying to deal with medical issues. Face to face appointments with doctors almost impossible. Diagnosis over the phone is ludicrous and causes unnecessary visits to a very busy A&E department. Arranging repeat prescriptions is unnecessarily time consuming forcing. It’s about time the doctors now realised they are a public service and the profession they are within requires face to face consultation. Which is professionally and safely conducted by many hospital,dental departments and even retail outlets already.