Poor, reception staff are not DRs.
Tried for 5 days to get through 45-60 mins waiting only to be told to call back. Then I needed a fit note, again to be told the Dr that issues them only does so twice a week?? And the same with my prescription review. Receptionist was able to extend it by 1 month but I was told to call back next month as the Dr who issues/ carries out prescription reviews was on annual leave. To my knowledge. Every Dr is able to issue fit notes, and every Dr is able to review a prescription!! Also the one time I was able to actually get passed the receptionist and speak to a Dr I asked if I could come in to see them face to face, and was told I was speaking to a locum who was not based at the practice,