Long waiting times & always items missing
When the prescription is electronically sent by the GP you are told to leave it 48 hours and that it will be ready for you. When I go to pick up the prescription, it is never ready and waiting for me. The electronic system seems absolutely pointless! You have to queue at the door to even get in there, its that busy and slow. Then once you give your name you wait at least 30 minutes for them to get it ready for you. They never give me a full prescription there are always items out of stock that need ordering in, which means that I have to return 24 to 48 hours later and queue again. These delays have meant that I am late getting my medication. The service is awful.