Told by receptionists to go to the pharmacy
I attended the surgery to get a doctors appointment, I was unwell and I knew from my medical training that I needed antibiotics for a chest infection. The receptionist was extremely unhelpful and told me to go to the pharmacy for treatment. I refused and told her I needed to see a doctor. After some discussion they found me an appointment for two hours later. As I suspected I did have a chest infection and needed antibiotics. I have no complaints about the doctor I saw who was very good.