Long wait for locum doctor
I managed to book an appointment but could only get in with a locum. I had quite a wait, and the receptionist told me that the doctor was having car problems but would be with me soon. When the doctor arrived they apologised and explained they had had to attend an emergency dental appointment. I told them that the receptionist had told me a different story. I was attending due to mental health problems and the locum was very kind. I felt that they really listened to me and made me feel comfortable. They prescribed me a new anti-depressant to try.