This surgery has recently improved
I have noticed a slight improvement in accessing a GP at the surgery. Appointments I have been able to book have been with locums or new doctors. I have not seen my own doctor for a few years now. The problem with booking appointments is that you have to tell the receptionists what the problem is for them to decide if your problem is important enough to be seen. It is not always easy to discuss things over the phone with the reception if you are not somewhere private. I do think that the attitudes of the reception staff has improved. In the past I have found them to be quite rude and abrupt.