Awful service
Called the appointment line for an appointment and you are waiting for hours before anybody picks up the phone. This is not acceptable and suitable if you work shifts or have work commitments. In the end I go to the surgery for an appointment. The service is not accessible as it takes me 1 hour each time to and from work. I tried to book an appointment for urine and skin tests but no answer. I was referred from work to have a hearing test after they identified a problem. With no appointment availability, I have had to use Amplifon and have had to get tested privately which I cannot afford with the low income. The prescription service is bad, I have to complete physical prescriptions and I have had no reviews for any of the medications I am on. When I do manage to get appointments to see the doctors they contact you and cancel the appointment when it gets closer to the appointment.