No care and never any appointments
Our daughter (4) was having issues with wetting after having been free of nappies for a very long time. Concerned, I called up. They refused to see her in the flesh and just issued an antibiotic prescription. I spoke of my concern over this so they said to start her on the course and take in a urine sample. Nearly 3 weeks later I get the results - no infection all is fine. We were told to stop the antibiotics (I didn't start them!). I asked for further help only to be told there isn't any as COVID has prevented it!!