They are a lifeline for me
I have never had a problem with the surgery. The attitude and quality of care from the staff and medical professionals is very good. I always feel listened to. Mental health and depression is taken very seriously and I feel well supported. The nurse practitioner is very good. I have regular medication reviews which they are very good at booking, and I have never missed one. The staff including medical professionals always do what they say they will, which I am very happy with. They are a lifeline for me. They could improve the surgery by addressing the phone line system which makes it very difficult to get through on the phone. Despite this there has been a recent improvement of appointment availability.