Poor Call waiting time but great care
The service for children is great especially as my son has special needs. I am able to get appointments for my son when I personally go into the surgery for an appointment. I normally call in the noon, they complete triage and based on that advice to come in. Generally get appointments on the same day for my son. For adults the appointments service and booking is poor. Not able to get into see a GP face to face and after a triage signposted to advice line 111 Getting to the GP is an issue especially when I don't drive and the time the appointments are provided are not always applicable due to work commitments.