Absolutely horrendous.
Tried ringing continuously over 2 days to speak to doctor, before finally getting through. Had tonsillitis - receptionist recommended paracetamol and a syrup from pharmacist?? Finally after arguing, got an appointment to see doctor. Doctor who was horrified at how severe my white spots in throat were and prescribed antibiotics. Anyone older or more ill would have not persevered to get appointment. On another occasion had to get a repeat prescription for an acute condition, which had previously presented 5 years ago. Got through to surgery after 4 days of ringing. Got a telephone appointment to speak to doctor in one month's time. Had to bear the pain for over 4 weeks before I got prescription.