Poor service
Receptionists attitudes are horrendous. You never get to see the same dr which us important when you have serious medical issues. There is no communication between departments. I have gone without medication because prescription wasn't done on time due to them, it caused me to have to go to the badger clinic on numerous occasions over the past 3yrs. Refusing to book my 4 week old baby in to see a Dr despite me telling them the Dr who I spoke with on 111 told me they had to due to his age, the Receptionist said take him into solihull.