Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

SHP - Haslucks Green Medical Centre

Awful

Since joining forces with SHP group service has dropped dramatically and whilst COVID has caused difficulties, it cannot be blamed for current situation. Since merger one cannot telephone their own Surgery direct, but have to go through a central call system, which is now somewhat better than it was, is still not good enough. At times anything up to 50 minutes on phone to be able to speak with someone

Anonymous