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Croft Medical Centre

Rated by Samantha Flint
17th September 2021

Too hard to get an appointment

I had an appointment at City Hospital for a nerve conduction test on my hands back in July. I waited 4 weeks before chasing the results. When I did call I was told my results are on the system but are yet to be reviewed. I asked to speak to a doctor but was told to call up after 8am and make an appointment for the doctor to call me back. I have tried to get through numerous times but end up being too far down the queue to secure an appointment. Losing my temper doesn’t benefit anyone so I just end up forgetting to call and chase them again. I just want my results and to move forward with treatment. I work, so only have the opportunity to try and get through twice a week.

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