Frustrating!
Awful service, receptionists are patronising & rude, impossible to be seen & an overall response of ‘couldn’t care less’. The only practitioner with a modicum of compassion is [name]. The complaints system is futile, I asked for a complaints procedure and was ignored. They think because we have to live in Chelmsley Wood that we’re all unemployed under class morons. Absolute disgrace, pathetic excuse for a health service. Go elsewhere and do not use!!