a review twice a year. As I use pharmacy2u to deliver my prescriptions, I no longer have a paper prescription which states my next review date.
My last review date passed and I only found out because the GP at Craig croft decided not to renew one of my medications.
When I phoned to ask why I was told that the Dr would call me. When he called he stated that he wasn’t happy with medications I take as it’s an unusual combination. He mentioned nothing at all about it being because I missed my review date. It wasn’t until I did a bit of research and realised that the link between my review date and when he stopped issuing the medication I need. Absolutely disgusting behaviour in my opinion. I’ve been a patient at Craig croft for over 20 years and despite the fact we have a new building for the medical centre, the standard of the receptionists attitudes and the drs there has dropped dramatically.
The best thing for Craig croft is to dismiss all of the reception staff and Drs and start afresh.
The nurses at Craig croft are the only ones who treat you like a human being instead of an inconvenience
Waited 40 minutes for them to cut me off. Never get an appointment receptionist say dont bother trying to call on a monday. Doctors are all lovely if you...
Cannot pre book appointments for non urgent reviews or reasons, takes days to even get through to ask for an appointment, receptionists are rude and unhelpful
