surgeries during my lifetime, but this has to be one of the most appalling surgeries that I have ever been to.
The staff at the practice are vile. You are terrified about speaking up or making a complaint for fear of being struck off.
The reception staff are rude and unprofessional. There has been times when I have been in the queue and the receptionists have been busy chatting about what they had watched on the tv the night before. Completely ignoring the people waiting. There was one time when I could clearly hear them gossiping about another patient after she had left.
off work with work related stress. When I spoke with the doctor during a phone call, he asked what I did for a living. When I told him I worked for the for service, he basically told me that I needed to get back to work and how important it was that I do my job. As you can imagine that did not help in any way. Utterly inappropriate response.
Never any face to face appointments meaning an ambulance to a&e for my husband for emergency life affecting intestinal surgery in June 2020 due to a mis diagnosis.
