A long wait for unorganised mess
Very rarely can i ring the surgery and get into a phone queue as its always full My first pregnancy they failed to tell me i had strep b, i only found out the results were not shared at point of booking what i thought was going to be a water birth. Due to this news i had to go to hesrtlands. I was not referred when i logged my 2nd pregnancy at 6 weeks I have been told il receive call back, only to get a one tone if that I have waited for phone appointments only to then be told i shouldn't have been told its a phone appointment as i need to have blood tests The information provided is inconsistent across staff I raised a complaint to then be told i couldn't raise a complaint. Though conflicting details were shared in the very same email.